 
When a childhood of slammed doors and unsaid dates grows up inside your bones, healing rarely arrives as a miracle. It arrives as maintenance. When the Hurt Began follows a narrator who refuses the hero’s arc and chooses something gentler: a welcome desk on a weary block, a sign that reads OPEN WHEN WE CAN BE KIND, a doorbell that blinks instead of shouts, and a cupboard where each morning begins with Today is—. With Rowan, a circle of neighbors, and a boyish inner witness who carries a pencil and a ledger of small mercies, they learn a new language for safety: menus instead of quizzes, benches instead of tests, ramps as etiquette, apologies without documentaries, and rest as policy. Told in intimate, luminous chapters, this book offers both story and tools—scripts, rituals, and field-guide pages you can steal for your own life. It’s a love letter to boundaries, community care, and all the unremarkable practices that keep us. If you’ve ever kept going on a day that needed smaller chairs, When the Hurt Began will meet you where you are, write the date with you, and remind you that the opposite of despair isn’t hope—it’s practice.